When serving customers is your business, there’s no room for second best. Your customer management solution must enable the execution of business strategies for a broad range of business challenges.
Processes need to be optimized throughout the full life cycle of an asset to ensure customer satisfaction and meet the mission-critical requirements for the meter-to-cash cycle. Earning customer satisfaction requires exceeding service level expectations, accommodating newly emerging customer needs, and satisfying complex billing requirements. Ventyx’s Customer Information System offers unparalleled functionality, flexibility and workflow capabilities for managing all your billing and customer support processes, from simple inquiries to marketing initiatives, complex billing and regulatory-based credit and collection processes.