Idaho Power Success Story
- Energy & Utilities
- Enterprise Asset Management
This 87-year-old investor-owned utility company had outgrown its manual business processes and a homegrown legacy system that was solely designed to store data required to meet regulatory requirements. In order to achieve corporate goals to coordinate, integrate, and optimize its operations, Idaho Power turned to Ventyx for a comprehensive, scalable asset management solution capable of integrating with other information systems.
Idaho Power is involved in the generation, purchase, transmission, distribution and sale of electric energy, and serves about 400,000 customers over Idaho Power is involved in the generation, purchase, transmission, distribution and sale of electric energy, and serves about 400,000 customers over a 20,000 square mile area.
Almost a century old, this investor-owned utility company had outgrown its manual business processes and a homegrown legacy system that was solely designed to store data required to meet regulatory requirements. The department was using an antiquated software tool and out-dated manual processes, hindering the staff's ability to keep up with the city's massive growth. Collections were falling behind and applications for new meters took longer to process, which made it increasingly difficult to track customer account history and interface with other departments.
Idaho Power defined a series of goals for operational excellence for hydro production, maintenance, construction, and supply chain management. They wanted to streamline daily operations and processes, replace inefficient processes with integrated information and automate decision support. The solution had to track all aspects of work in progress, materials on hand, and the operating and financial status of all their assets.
Idaho Power’s commitment to deliver a plentiful supply of dependable electricity, a high level of efficiency and outstanding customer service led them to Ventyx Solutions for work management, inventory, purchasing, contracts, accounts payable, labor entry, e-commerce, and an open integration framework. Ventyx and Idaho Power concentrated on streamlining work processes, optimizing asset availability, and increasing visibility throughout the supply chain.
With the baseline Ventyx Asset Management solution, inventory was reduced by $9.4 million or 31.8%, O&M was reduced from $32 million to $20.5 million, and hydro plant overtime costs decreased by 33%. The solution offered increased visibility into the entire supply chain, improving business practices.
By demonstrating their ability to perform extensive operations at minimum cost, Idaho Power was ranked as the most efficient electricity supplier in the United States. Even as its customer base has grown and facilities have expanded, Idaho Power has maintained asset reliability, and managed costs without substantially increasing their workforce.
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