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Mobile Workforce Management Solutions
(Field Service)

Improve service on the front line with better short-cycle work management.

Mobile workforce management solutions enable companies to deliver superior field service and customer satisfaction. The solution is for asset-intensive industries with field operations teams to help them “do more with less,” increase customer satisfaction and proactively maintain assets while reducing costs by working smarter.

Ventyx solutions provide end-to-end mobile workforce management, delivering integrated forecasting, scheduling, dispatch, mobile and reporting. The mobile workforce field applications transform the way field technicians process orders by taking business processes to the service site and allowing them to complete work on time, every time. These solutions in turn present managers with real-time field data they can trust, and visibility to their workforce progress and status. Reporting, analysis, scheduling, and even long-term planning can now be performed in real-time.

For a comprehensive solution for all types of mobile work, use mobile workforce management for field service and asset service to automate the entire asset service cycle from short-term decision making in the control center to long-term maintenance planning in the back office.